The trolley sits on the opener carriage.
Garage door red pull.
Which moves the door.
It could happen for any number of reasons but some people have trouble figuring out how to reconnect the door to the automated system.
There will probably come a time when almost every homeowner needs to use the release cord on the garage door.
You ll hear a click and you ll see the spring retract back into place.
The trolley is connected to the door and moves with the door as it opens and closes.
To do this climb back up on the ladder grab the red handle and pull it toward the garage door and away from the motor.
These cords are almost always red but if there is only one cord and it s not.
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Step 2 will allow you to freely move the garage door open and close.
Once you are done.
Manually move the garage door and return to down position.
Locate a red cord hanging from a bracket on the chain.
The emergency release cord is the red rope that hangs from the door trolley.
You can then.
Pull the red cord towards the garage door and listen for a click.
The emergency release cord is the red rope that hangs from the door trolley that moves with the door along the rail.
Place a ladder under the chain that operates the garage door.
Pull the emergency release cord.
At this point you can either re engage the trolley manually or remotely.